Privacy Policy

Privacy Policy dana50 – Our Commitment to Protecting Your Personal Data

Your personal data is a trust we take seriously. This page transparently explains what data we collect, the purposes for which it is used, how we protect it, and your rights as the data owner.

Effective date: January 1, 2026 Version 2.0
Our Privacy Commitment
No selling of data to third parties
256-bit SSL encryption for all data
The right to data deletion may be submitted
Data access restricted to authorized teams only
Transparent since day one

Six core principles that form the foundation of dana50's privacy policy — designed to ensure your data is always secure and used responsibly.

Minimal Data Collection

Dana50 only collects data that is strictly necessary to operate our services. No data is collected in excess or for purposes that have not been clearly defined.

Clear & Specific Purposes

Every piece of data collected has an explicitly stated purpose. Data will not be used for any purpose beyond what has already been communicated to you.

Multi-Layer Security

Data is stored on servers protected by advanced encryption, multi-layered firewalls, and active monitoring systems. Both physical and digital access to the database is strictly governed by role-based access controls.

Control Is in Your Hands

You have full control over your data — from accessing and correcting it to requesting deletion. Requests can be submitted at any time through your account settings or dana50 support.

Data Is Never Sold

Dana50 never sells, rents, or trades users' personal data to any third party for commercial purposes. Your data is not a commodity to us.

Policy Always Up to Date

This privacy policy is updated regularly to reflect technological developments, regulatory changes, and user feedback — with transparent notice whenever important changes are made.

This Privacy Policy applies to all dana50 services, including the website, mobile app, and all interactions you have with our platform. By using dana50 services, you confirm that you have read and understood this policy. For additional questions, see the FAQ or contact our support team.

1Introduction

Dana50 is committed to protecting the privacy of every user on our platform. This Privacy Policy is designed to explain honestly and transparently how we handle personal data — from collection and storage to use and deletion.

We understand that entrusting personal data to an online platform requires a level of confidence that cannot be built overnight. That is why dana50 chooses to be transparent about every aspect of data management rather than obscuring it behind confusing legal language. This page is written in plain language — not to fulfill a formality, but because you deserve to know.

This document covers all data collected through the dana50.bar website, the dana50 mobile app (Android and iOS), and interactions with our customer support team. Your continued use of the platform after reading this policy indicates your acceptance of the practices described herein.

2Data We Collect

Dana50 collects several categories of data depending on how you interact with the platform. Here is the full breakdown:

2.1 Data You Provide Directly

  • Identity Data: Full name, date of birth, and National ID/Passport number collected during the KYC process.
  • Contact Data: Email address, phone number, and residential address used for account communications.
  • Financial Data: Bank account number, digital wallet number (DANA, OVO, GoPay), and transaction history on the platform.
  • Verification Documents: National ID photo, selfie, and any other supporting documents required during the KYC process.

2.2 Data Collected Automatically

  • Usage Data: Games played, bet amounts and frequency, session duration, and gameplay preferences.
  • Technical Data: IP address, device type, operating system, browser version, and device ID.
  • Location Data: Approximate location based on IP address for regulatory compliance purposes. dana50 does not track your device's GPS location.
  • Log Data: Login timestamps, navigation activity, and error reports that help us improve platform stability.
Data Category Example Required?
Identity Full name, ID card, date of birth Yes (KYC)
Contact Email, phone number Yes
Financial Account number, transaction history Yes (Withdrawal)
Usage Games played, session duration Automatic
Technical IP address, device, OS Automatic

3How We Use Your Data

Collected data is used specifically for the following purposes — nothing more, nothing less:

  • Account Operations: Creating and managing your account, verifying your identity, and ensuring only you can access your own account.
  • Transaction Processing: Processing deposits, withdrawals, and bonus awards in accordance with applicable promotional terms.
  • Security & Fraud Prevention: Detecting suspicious activity, preventing unauthorized access, and protecting the integrity of the platform from manipulation.
  • Service Improvement: Analyzing usage patterns in an aggregated, anonymous manner to improve features, performance, and the overall user experience.
  • Communication: Sending important notifications regarding your account, policy changes, or promotional information (which can be disabled at any time from your account settings).
  • Regulatory Compliance: Fulfilling reporting obligations to the relevant authorities in accordance with applicable laws and regulations.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problematic gambling behavior and providing appropriate intervention when needed.
Dana50 does not use user data for third-party targeted advertising. Any personalized game recommendations or promotions you receive are based solely on dana50's internal analysis — no external advertising platforms are involved.

4Legal Basis for Data Processing

Dana50 processes personal data on valid legal grounds. Depending on the type of data and the purpose of processing, the legal bases we rely on are:

  • Contract Performance: Data processing necessary to fulfill the services you requested, including account creation, transaction processing, and granting access to games.
  • Consent: For optional marketing communications and promotional notifications, we require explicit consent, which may be withdrawn at any time.
  • Legitimate Interest: Processing necessary for platform security, fraud prevention, and service improvement — provided these interests do not override users' rights and freedoms.
  • Legal Obligation: Processing necessary to comply with applicable laws and regulations, including KYC and AML (Anti-Money Laundering) obligations.

5Sharing Data with Third Parties

Dana50 does not sell personal user data to any party. However, in certain circumstances, we need to share data with trusted third parties to support platform operations:

5.1 Partners with Limited Data Access

  • Payment Providers: Transaction information required to process deposits and withdrawals is forwarded to the relevant payment gateway. This data is minimal and encrypted.
  • Game Providers: Usernames and session IDs are shared with game providers for technical and operational purposes. Providers do not have access to users' financial data or full identity details.
  • Identity Verification Services: KYC documents are processed through accredited identity verification services that are subject to strict data security standards.
  • Cloud Infrastructure Services: Data is stored with trusted cloud service providers under data processing agreements (DPAs) that bind them to the same security standards as dana50.

5.2 Disclosure Based on Legal Obligations

Dana50 may disclose user data to competent authorities when required by law, court order, or a valid regulatory directive. In such cases, dana50 will make every effort to notify the affected user, unless prohibited by law.

All partners with access to user data are required to sign a Data Processing Agreement and are prohibited from using that data for any purpose beyond what has been agreed. Any breach of this agreement will result in the immediate termination of the partnership.

6Data Security

The security of user data is a technical and moral responsibility we take very seriously. dana50 employs multiple layers of security working in tandem:

  • Encryption of Data in Transit: All communications between your device and dana50's servers are encrypted using SSL/TLS 256-bit — the same security protocol used by digital banking services.
  • Encryption of Stored Data: Sensitive data such as account numbers, KYC documents, and passwords are stored in encrypted format. Passwords are never stored in plain text.
  • Role-Based Access Control: Only dana50 employees with specific, verified business needs have access to user data. All access is logged and audited on a regular basis.
  • 24/7 Monitoring: An active threat detection system monitors all dana50 infrastructure around the clock and automatically blocks suspicious activity.
  • Regular Security Testing: The security team conducts regular penetration testing and security audits to identify and address vulnerabilities before they can be exploited.

While we have implemented all of the security measures above, no system is 100% immune to every cyber threat. In the event of a security incident affecting your data, dana50 is committed to notifying affected users within the timeframe required by regulations and taking immediate corrective action.

7Data Retention & Deletion

Dana50 does not retain data longer than necessary. The following is a general guide to our data retention periods:

  • Active Account Data: For as long as the account remains active and no deletion request has been submitted by the user.
  • Financial Transaction Data: Retained for a minimum of 5 years after the last transaction to meet audit and financial regulatory obligations.
  • KYC Documents: Retained for the duration required by applicable AML/KYC regulations, generally 5–7 years.
  • Technical Log Data: Retained for a maximum of 12 months for system maintenance and security incident investigation.
  • Closed Account Data: After an account is closed at the user's request and regulatory obligations are fulfilled, data that is not required to be retained will be deleted or anonymized.

8Cookies & Tracking Technologies

Dana50 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small files stored on your device when you visit the dana50 website or use the dana50 app.

8.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as maintaining login sessions, saving language preferences, and security. These cookies cannot be disabled.
  • Analytics Cookies: Helping us understand how users interact with the platform in an aggregated, anonymous manner so we can improve underperforming features.
  • Preference Cookies: Saving your preferences such as display settings, favorite games, and notification preferences so you do not need to reconfigure them each time you log in.

You can manage your cookie preferences through your browser settings or the dana50 app settings. Please note that disabling essential cookies will significantly affect platform functionality.

9User Rights Over Personal Data

As the owner of your personal data, you have a set of rights recognized and respected by dana50. You may exercise these rights at any time without needing to provide complex justifications:

Right to Access

Requesting a copy of all personal data dana50 holds about you in a human-readable format.

Right to Rectification

Requesting correction of inaccurate or incomplete data through your account profile settings.

Right to Erasure

Requesting deletion of personal data, subject to data retention obligations required by regulations.

Right to Restriction

Requesting restriction of your data processing under certain conditions, such as when there is a dispute about data accuracy.

Right to Portability

Receiving your data in a machine-readable format so it can be transferred to another platform if desired.

Right to Object

Objecting to the processing of your data for marketing purposes or on the basis of legitimate interests that conflict with your own.

To exercise any of the above rights, you may submit a request via the account settings menu or by contacting the dana50 support team. We will respond to your request within a maximum of 30 business days.

10Cross-Border Data Transfers

As a digital platform, dana50's servers and infrastructure may be located across multiple countries. Where data needs to be transferred outside Indonesia, dana50 ensures such transfers are carried out with adequate safeguards, including:

  • Data is only transferred to countries or jurisdictions with data protection standards equivalent to or higher than Indonesia.
  • Using Standard Contractual Clauses that legally bind data recipients to protect data in accordance with established standards.
  • Ensuring all cloud infrastructure partners hold relevant international security certifications.

11Children's Privacy

The dana50 platform is strictly prohibited for individuals under 18 years of age. dana50 does not knowingly collect personal data from minors.

If we discover that data belonging to a user under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. If you have information that a minor is using our platform, please report it to the dana50 support team right away.

12Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in data processing practices, regulatory updates, or developments in dana50 services. Any changes will be communicated in the following ways:

  • Updating the "Effective from" date at the top of this page.
  • Sending notifications to your registered email address for changes that are material and have significant impact.
  • Displaying notification banners on the platform to ensure you are aware of important updates.

We recommend checking this page periodically. Continued use of the platform after the effective date of an updated policy constitutes acceptance of those changes.

13How to Contact Us

If you have questions, concerns, or wish to exercise your rights regarding personal data, there are several ways to reach the dana50 team:

  • Live Chat: Available 24 hours a day, 7 days a week on the dana50 website and app — the fastest way to get answers to general questions.
  • Support Email: [email protected] for more detailed inquiries or those requiring written documentation.
  • Account Settings: Some rights, such as updating your data and managing notification preferences, can be handled directly from your account profile menu without contacting support.

We are committed to responding to all privacy-related inquiries within a maximum of 5 business days for general inquiries, and 30 business days for official data rights requests.

This Privacy Policy has been reviewed by dana50's internal legal team and aligned with applicable data protection principles. This document is also available as a downloadable PDF through the account settings menu.

Related Documents

Your Data Is Safe With Us

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256-bit SSL Encryption No Data Selling Right to Data Deletion
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